Cancellation & Refund Policy

Before booking

Cancellation conditions vary by package, hotel, transport provider, dates and the services booked. We will communicate applicable refund eligibility, non-refundable components and the cancellation schedule in writing before accepting payment for a booking. Please review those terms carefully.

How to request cancellation

To request cancellation or a change, contact +91-9257935010 with your name, booking reference and travel date. A cancellation is recorded after our team acknowledges the request. Provider charges, if applicable, are assessed using the written terms accepted for that booking.

Refund eligibility

If Nagar Travel cannot confirm a proposed booking after collecting an amount for it, we will discuss a suitable alternative or return the eligible amount for the unconfirmed service. For customer-requested cancellations, the agreed booking and supplier terms determine any deductions and refund entitlement.

Refund processing time

Approved refunds are processed according to the cancellation terms provided and accepted in writing for your specific booking, subject to applicable law. Our team will confirm the expected refund initiation time when approving the refund. Your bank, card network or payment provider may take additional time to credit the amount; supplier-related refunds may depend on the provider processing schedule.

No-show or unused services

No-shows, early departures or services voluntarily not used may be non-refundable under the agreed supplier conditions. Any exception must be confirmed in writing.

Need help?

Call or WhatsApp +91-9257935010 and keep your booking reference handy.